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SB/T 10401-2006 Evaluation criteria for after-sale services of goods
Standard No.:
SB/T 10401-2006
Status:
VALID
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Email:
OK
Target Language:
English
File Format:
PDF
Word Count:
6000 words
Translation Price:
180 (USD)
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Email:
OK
Implemented on:
2006-10-01
Delivery:
via email in 1-3 business day
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Detail
Introduction
Contents
Standard No.:
SB/T 10401-2006
Chinese Name:
商品售后服务评价体系
English Name:
Evaluation criteria for after-sale services of goods
Professional Classification:
A12 Supply and Use Relation
Professional Classification:
SB Professional Standard - Commercial
ICS Classification:
03.080.01 Services in general
Issued by:
Issued on:
2006-05-12
Implemented on:
2006-10-01
Status:
VALID
Target Language:
English
File Format:
PDF
Word Count:
6000 words
Translation Price:
180 (USD)
Delivery:
via email in 1-3 business day
前言Ⅲ
1 范围1
2 术语和定义1
3 评价方式1
4 评价方法1
5 评价管理2
6 评审员2
7 评审程序2
附录A (规范性附录) 生产型企业商品售后服务评价指标3
附录B (规范性附录) 销售服务型企业商品售后服务评价指标7
SB/T 10401-2006 The following standards are cited:
SB/T 10401-2006 Cited by the following standards:
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